Talk to Sales:
 INDIA 1800-419-0333
  •  INDIA 1800-419-0333
  •  SINGAPORE +65-315-85-434
  •  PHILIPPINES +63-264-06-899
  •  DUBAI/UAE +971-455-08-331
  •  THAILAND +66-208-03-980
  •  SAUDI ARABIA +966-11-5204444

Drive your sales with Knowlarity's Virtual Number

Track leads & boost conversion by 40%

Give a single destination to your customers

Thousands of businesses reap huge benefits from virtual number services

Convert More Leads

A virtual number routes calls to your agents so you never miss a business lead. Track,record and respond to every incoming business call to better manage customer expectations and drive conversion

Identify Quality Leads

Gauge caller sentiment and rate conversations with customers to classify leads with the automatic keyword spotting feature.Nurture potential prospects and reduce churn

Convert Mobile Web Visitors Into Customers

Publish your virtual number on the website to initiate calls instantly with the agents. Reduce customer waiting time and address queries in real time to convert more leads

Manage Business Calls Anytime, Anywhere

Virtual number gives you the flexibility to manage business without being chained to your seat. Calls can be forwarded to personal mobile phone so you manage your business anytime, anywhere.

Safeguard Employee and Client Identity

Virtual number solution can safeguard the identity of employees and clients by masking personal phone numbers for both to and fro calling

Boost Agent Productivity

Intelligent call routing detects an idle agent and directs customer calls to them

Optimize campaigns and audience with Knowlarity’s Virtual Number Solutions

Let Knowlarity help you

Ride the wave with Knowlarity’s powerful Virtual Number Solutions

Deep Analytics

Get call and campaign reports, caller location and analytics for all inbound calls directed from the website and business virtual number. Find and analyse the source of incoming website visitors.

Smart Call Routing

Automatically redirect customer calls to the available agents basis the caller history and location (call routed to regional agents)

Universal CRM Integration

Knowlarity virtual number integrates with all leading CRM Softwares. Sync customer information from scattered sources to create a customizable dashboard

Multiple Call Handling

You can now handle up to 50 calls concurrently and increase your call pick up rate by 80% with a virtual number without having to worry about the peak hour call load

Local and International

Get Numbers for both local and International markets making your business location agnostic

Efficient 24/7 Support

Recieve support 24/7, 365 days to function smoothly and lend your business a professional image

Hosted Services

Avoid investing in infrastructure. Knowlarity’s virtual number solution customizes IVR flow, facilitates CRM integrations and provide API’s to cater to a client’s business needs

Support VOIP and PSTN Calls

We suppport traditional PSTN calling worldwide and VOIP calling in international markets

Be More Productive

Knowlarity’s auto keyword spotting, IVR automation and AI-based sentiment analysis features let you save a lot of your bandwidth

Perfectly aligns with your Business

Here’s how Knowlarity Virtual Number Solutions are being used by different Industries

Marketplaces

  • Never miss a business lead
  • Track each and every phone conversation
  • Map with your CRM
  • Show your supply-side partners the real picture
  • Rotate same number for multiple transactions and save costs
  • Number Masking

Marketing

  • Better convert mobile & web visitors
  • Use a different virtual number for every promotional campaign (print, digital, mobile etc) or location
  • Track the traffic from each medium and calculate ROI
  • Track call analytics for these numbers to optimize advertising spend and target audience.

Frequently Asked Questions


Virtual number is just a normal number which is not assigned to actual telephone. It is used as a point to divert the calls to different agents who are available at that particular time. It has following characteristics:

  • It stays on the cloud – It is not linked to any real-time telephone.
  • It is interlinked with multiple numbers – Numbers are linked before using virtual number.
  • Maintains privacy – Since your actual number won’t be visible to others, they can’t track you down.

Maintains privacy – Since your actual number won’t be visible to others, they can’t track you down.

The prime benefits of using a virtual number for these purposes: Agents can manage business call anytime, anywhere: It provides immense flexibility to the managers as the calls are forwarded to their personal number. Even the applicants or employees are sure that they will get an answer, no matter when they call.Calls are always answered: the caller never gets a busy tone as the call is always directed to a free agent.Safeguards the identity of the customer and employee: As the personal contact number of both the caller and the receiver are masked, it avoids any off platform transactions.

Virtual numbers is a telephone number that is indirectly associated with a telephone line. These numbers are formatted to forward incoming calls to one of the pre-set telephone numbers chosen by the person who owns the virtual number. A toll-free number is a number in which the calling party does not bear any cost but the party that has subscribed to the number incurs the charges of the arriving calls. A toll free number usually starts with 1800 and is a eleven digit number.

Some of the companies that provide toll-free number include AVOXI, BSNL, MyOperator, Knowlarity, Exotel and many more. I would suggest Knowlarity as I have used their toll free services. They have great service and customer support is awesome. They provide toll-free services to many companies and start up. A Toll-free number is a number which helps the company to connect with their clients for free. when a client calls the company, the company pays for these calls.

A virtual telephone number is a phone number on clouds. It doesn’t exist on the phone. it is a phone number that clients all over the world can use to call your business. this number is free for the callers. Basically virtual number is the number the company provides to clients but the SIM is not physically presented to client.

You can get a virtual number with call recording when it is adopted from a cloud telephony service providers. All your calls will be automatically recorded with the consent of the caller. Knowlarity provides virtual phone number service using the cloud. As the service is on the cloud, it can be easily tracked and recorded.

Among the many services that cloud telephony provide, Call Center solution would be the best call forwarding service for a startup. A Call Center Solution allows you to have a small call center on cloud. It is affordable for the startup business and doesn’t occupy space physically. It will route the incoming calls to the available agents in your company. This solution won’t need extra employees since it is technology based and everything is on cloud that can be operated from anywhere irrespective of physical boundaries.

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